Why Edge?
WE GUARANTEE RESULTS
The worlds of Contact Centre and Operations are evolving and businesses need to keep up. Modern technology, multi-channel solutions and innovative operating models are in high demand across industries such as Financial Services, Outsourcing, Retail, Telecoms, Utilities and many more. Thankfully, our Customer Contact team is here to help.
If it’s mid to senior level roles you’re interested in, stay put. If it’s entry to team manager level or customer facing positions then you should get to know our Front-Line Talent team instead.
EXPERTISE
We have several years of Contact Centre expertise at the helm, alongside the rest of the highly capable team, our Customer Contact division is a force to be reckoned with.
NETWORK
It is impossible not to fall in love with the charm, humour and energy of this team, meaning they’ve built sincere, long-standing relationships with a huge range of industry professionals, from Contact Centre Directors to Heads of Resource Planning and Transformation Leaders.
APPROACH
No nonsense, efficient and effective, whatever you need, they’ve been there, done that and been given the t-shirt as a gift for their brilliant work.
SUCCESS
Our Customer Contact team is consistently one of our highest achieving areas. Do you know what that means? It means they fill roles, make placements, smash targets and get spectacular feedback from clients and candidates.
Testimonials
Understands the job requirements and the culture of the company
I have worked with Edge for several years in both my current and previous roles. When recruiting it is key to me that I have a contact who communicates regularly, understands the job requirements and the culture of the company. This is what I have found with working with Edge, as they will find a candidate which meets all 3 criteria.
Outstanding!
“It has been a pleasure to partner with the team at Edge Professionals on our finance and accounting recruitment strategy. Edge is a quality firm, with a decent track record in filling several of our more challenging roles over the last 12 months. I look forward to a continued working relationship.”
Awesome!
EPS has been extremely responsive and resourceful in helping us identify some great candidates. Audit roles are difficult these days, and Edge has produced quality people. They have placed a number of candidates recently, and I anticipate working with them over the coming months.